International shipping
About Japanese Utsuwa

About the Products

All of our products are hand-crafted, and one of a kind piece.
Each step is made by hand, and it is where you feel the artisans' will and effort.

Because of this nature, they have different characteristics compared to mass-produced tableware.
Please read this section carefully before your purchase, so that you can enjoy exploring the immense world of Japanese pottery.

Each piece is different

Even if the original designs are same, the hand drawing will be different in each piece, with their own individual characteristic and originality.

Intentional imperfections

You will find imperfections which are intentional. It gives a warmth that you cannot get from a precisely printed design.

Kannyu

During the firing process, glazed pottery sometimes has something that look like cracks on the surface. These are called "Kannyu", and it is used to enhance the glassy texture, deepening the color of the glaze.

Teppun

The natural clay materials contain certain amount of iron. They turn into black spots during the firing process. This is called "Teppun", and inevitable when using natural clay. The reason you rarely see them in mass produced pieces is because they only use processed clay removing all impurities, thus losing the character of the natural material.

Pinholes

"Pinholes" occur after the initial firing when organic elements of the clay are burnt, resulting in small holes. This tends to occur when products are sun dried or natural- ash glazed.

Ishibase

"Ishibase" occurs when small rocks in the clay come up to the surface upon firing. This results in small cracks or you may find the rock on the surface.

Dents and chips

These are the characteristics of hand-made crafts, and considered to be normal, not defects.



How to order

International Shipping


  • 1.When you access the website from overseas, the "WorldShopping Cart" will be displayed automatically.


  • 2.Add your favorite items to the WorldShopping cart.
    Click "Add to Cart" of the WorldShoppinng banner to proceed to buy your favorite items.
    The cart will only appear for items that can be purchased from your country.

    Explore WorldShopping Guide for More details.

  • ◆Fee

    WorldShopping will charge 10% service on the "Total Product Price"*. Once we deliver the product to WorldShopping, you will receive another payment request from WorldShopping containing International Shipping Fee, Handling Fee and Other Fees (If any). See WorldShopping Fees for details.

    *Total Product Price=(Product Price + Domestic Shipping Fee in Japan).


  • ◆Payment

    About Overseas Delivery
    You can request "Worldshopping'' to buy itmes on behalf of you and to have them shipped. WorldShopping purchases Japanese products on your behalf and delivers them around the world.

    Explore How WorldShopping Purchases and Delivers As Your Agent to know more.


  • ◆For Overseas Customers

    As WorldShopping buys a product on behalf of the customer, we can not accept any changes in the order such as (order cancellation, returns) once an order has been placed with WorldShopping. We request your understanding of the issue and please confirm all the product details before placing the order. For more details, see here.


  • ◆About Inquiries

    Basically, inquiries to our shop will be handled in Japanese only. Please understand that we cannot respond to inquiries in other languages. You can contact WorldShopping from the following links.


visit our store

Visit the Store

Hours

Thu-Mon

12:00-17:00

Tue-Wed

Closed

Access

Address

2-2-5 Kudan-minami, Chiyoda-ku, Tokyo, Japan, 102-0074

Phone

+81 (0)3-3262-0669

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